2025-09-16 17:19:58 +08:00

87 lines
3.1 KiB
TypeScript

export const en = {
nav: {
home: 'Home',
products: 'Products & Services',
news: 'News',
support: 'Support',
about: 'About Us',
contact: 'Contact Us',
},
title: 'Customer Support',
subtitle: 'We are committed to providing professional and timely technical support services',
tabs: {
faq: 'FAQ',
docs: 'Documentation',
tickets: 'Ticket System',
contact: 'Contact Support',
},
faq: {
title: 'Frequently Asked Questions',
categories: [
{
name: 'Account Management',
questions: [
{
q: 'How to register an AWS account?',
a: 'You can register an AWS account with the assistance of our customer service team. We will provide detailed registration guidance and account configuration services.',
},
{
q: 'How to reset account password?',
a: 'Please contact our technical support team, we will help you reset your password securely and provide account security recommendations.',
},
],
},
{
name: 'Technical Support',
questions: [
{
q: 'What is the response time for technical support?',
a: 'We provide 7x24 hour technical support, general issues are responded to within 2 hours, urgent issues within 30 minutes.',
},
{
q: 'What contact methods are supported?',
a: 'You can contact our technical support team through phone, email, online chat, ticket system and other methods.',
},
],
},
],
},
contactSupport: {
title: 'Contact Technical Support',
methods: [
{
type: 'Phone Support',
value: '400-123-4567',
description: '7x24 hour technical hotline',
icon: '📞',
},
{
type: 'Email Support',
value: 'support@dongyun.com',
description: 'Technical support email',
icon: '✉️',
},
],
},
footer: {
sections: [
{
title: 'Directory',
items: ['Home', 'Products & Services', 'News', 'Support', 'About Us'],
},
{
title: 'Popular Products',
items: [
'Lightweight Cloud Server',
'Station Group Server',
'EC2 Server',
'High-Defense Server',
'S3 Cloud Storage',
],
},
{ title: 'Customer Support', items: ['Technical Support', 'Online Service', 'Help Documentation', 'Service Status'] },
{ title: '', items: ['News', 'About Us', 'Privacy Policy', 'Site Map'] },
],
},
};