export const en = { nav: { home: 'Home', products: 'Products & Services', news: 'News', support: 'Support', about: 'About Us', contact: 'Contact Us', }, title: 'Customer Support', subtitle: 'We are committed to providing professional and timely technical support services', tabs: { faq: 'FAQ', docs: 'Documentation', tickets: 'Ticket System', contact: 'Contact Support', }, faq: { title: 'Frequently Asked Questions', categories: [ { name: 'Account Management', questions: [ { q: 'How to register an AWS account?', a: 'You can register an AWS account with the assistance of our customer service team. We will provide detailed registration guidance and account configuration services.', }, { q: 'How to reset account password?', a: 'Please contact our technical support team, we will help you reset your password securely and provide account security recommendations.', }, ], }, { name: 'Technical Support', questions: [ { q: 'What is the response time for technical support?', a: 'We provide 7x24 hour technical support, general issues are responded to within 2 hours, urgent issues within 30 minutes.', }, { q: 'What contact methods are supported?', a: 'You can contact our technical support team through phone, email, online chat, ticket system and other methods.', }, ], }, ], }, contactSupport: { title: 'Contact Technical Support', methods: [ { type: 'Phone Support', value: '400-123-4567', description: '7x24 hour technical hotline', icon: '📞', }, { type: 'Email Support', value: 'support@dongyun.com', description: 'Technical support email', icon: '✉️', }, ], }, footer: { sections: [ { title: 'Directory', items: ['Home', 'Products & Services', 'News', 'Support', 'About Us'], }, { title: 'Popular Products', items: [ 'Lightweight Cloud Server', 'Station Group Server', 'EC2 Server', 'High-Defense Server', 'S3 Cloud Storage', ], }, { title: 'Customer Support', items: ['Technical Support', 'Online Service', 'Help Documentation', 'Service Status'] }, { title: '', items: ['News', 'About Us', 'Privacy Policy', 'Site Map'] }, ], }, };