{
    "title": "Customer Support",
    "subtitle": "We are committed to providing you with the highest quality customer service",
    "sections": {
        "faq": {
            "title": "Frequently Asked Questions",
            "subtitle": "Find answers to common questions",
            "items": [
                {
                    "id": "pricing",
                    "question": "How can I get product pricing?",
                    "answer": "You can get product pricing through the following methods: 1. Fill out our online consultation form; 2. Call our sales hotline; 3. Send an email to sales@haoaws.com. Our sales team will contact you within 24 hours."
                },
                {
                    "id": "implementation",
                    "question": "How long does product implementation take?",
                    "answer": "Implementation time depends on the complexity and scale of the project. Generally, small projects take 2-4 weeks, medium projects take 1-3 months, and large projects may take 3-6 months. We will provide detailed time planning before the project starts."
                },
                {
                    "id": "support",
                    "question": "What technical support services do you provide?",
                    "answer": "We provide comprehensive technical support services, including: 7x24 online support, phone support, remote assistance, on-site service, training services, etc. Different service levels have different response time guarantees."
                },
                {
                    "id": "training",
                    "question": "Do you provide user training?",
                    "answer": "Yes, we provide comprehensive user training services, including: online training, on-site training, and customized training courses. Training content covers product usage, best practices, troubleshooting, and more."
                },
                {
                    "id": "customization",
                    "question": "Do your products support customization?",
                    "answer": "Our products are highly configurable and also support custom development. Our technical team can customize features and adjust interfaces according to your specific needs."
                }
            ]
        },
        "contact": {
            "title": "Contact Us",
            "subtitle": "Multiple ways to reach our support team",
            "methods": [
                {
                    "type": "phone",
                    "title": "Phone Support",
                    "value": "+86 400-123-4567",
                    "description": "Weekdays 9:00-18:00",
                    "icon": "📞"
                },
                {
                    "type": "email",
                    "title": "Email Support",
                    "value": "support@haoaws.com",
                    "description": "Reply within 24 hours",
                    "icon": "📧"
                },
                {
                    "type": "chat",
                    "title": "Live Chat",
                    "value": "Start conversation now",
                    "description": "Weekdays 9:00-18:00",
                    "icon": "💬"
                },
                {
                    "type": "ticket",
                    "title": "Ticket System",
                    "value": "Submit technical ticket",
                    "description": "Track issue resolution progress",
                    "icon": "🎫"
                }
            ]
        },
        "resources": {
            "title": "Help Resources",
            "subtitle": "Rich documentation and resources to help you better use our products",
            "items": [
                {
                    "type": "documentation",
                    "title": "Product Documentation",
                    "description": "Detailed product usage instructions and API documentation",
                    "icon": "📚"
                },
                {
                    "type": "tutorials",
                    "title": "Video Tutorials",
                    "description": "Step-by-step video tutorials and operation guides",
                    "icon": "🎥"
                },
                {
                    "type": "community",
                    "title": "User Community",
                    "description": "Exchange experiences and best practices with other users",
                    "icon": "👥"
                },
                {
                    "type": "downloads",
                    "title": "Download Center",
                    "description": "Software downloads, update packages and related tools",
                    "icon": "⬇️"
                }
            ]
        }
    }
}