CloudTech/public/locales/zh-CN/support.json
2025-09-16 18:00:27 +08:00

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{
"title": "客户支持",
"subtitle": "我们提供全方位的技术支持和服务,确保您的业务稳定运行",
"contact": {
"title": "联系我们",
"phone": "400-888-8888",
"email": "support@cloudtech.com",
"hours": "7x24小时服务"
},
"support_types": {
"technical": {
"title": "技术支持",
"desc": "专业的技术团队为您解决各种技术问题",
"features": ["7x24小时在线支持", "专业技术团队", "快速响应", "远程协助"]
},
"consulting": {
"title": "咨询服务",
"desc": "为您提供专业的云计算解决方案咨询",
"features": ["架构设计", "迁移方案", "性能优化", "成本分析"]
},
"training": {
"title": "培训服务",
"desc": "提供全面的云计算技术培训和认证",
"features": ["在线培训", "现场培训", "认证考试", "技术文档"]
}
},
"faq": {
"title": "常见问题",
"questions": {
"q1": {
"question": "如何开始使用云服务?",
"answer": "您可以通过我们的官网注册账号,然后根据业务需求选择合适的云服务产品。我们提供详细的快速入门指南和技术文档。"
},
"q2": {
"question": "云服务的安全性如何保障?",
"answer": "我们采用多层次的安全防护体系,包括数据加密、访问控制、安全监控等措施,确保您的数据和应用安全。"
},
"q3": {
"question": "如何进行数据备份和恢复?",
"answer": "我们提供自动备份功能您也可以手动创建备份。数据恢复可以通过控制台或API进行支持点对点恢复。"
},
"q4": {
"question": "遇到技术问题如何获得支持?",
"answer": "您可以通过工单系统、电话或在线客服联系我们的技术支持团队我们提供7x24小时的技术支持服务。"
}
}
},
"resources": {
"title": "支持资源",
"documentation": "技术文档",
"api_reference": "API参考",
"tutorials": "教程指南",
"community": "社区论坛",
"status": "服务状态",
"downloads": "下载中心"
}
}