73 lines
3.1 KiB
JSON
73 lines
3.1 KiB
JSON
{
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"title": "Customer Support",
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"subtitle": "We provide comprehensive technical support and services to ensure your business runs smoothly",
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"contact": {
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"title": "Contact Us",
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"phone": "400-888-8888",
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"email": "support@cloudtech.com",
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"hours": "24/7 Service"
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},
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"support_types": {
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"technical": {
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"title": "Technical Support",
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"desc": "Professional technical team to solve various technical issues for you",
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"features": [
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"24/7 Online Support",
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"Professional Technical Team",
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"Quick Response",
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"Remote Assistance"
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]
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},
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"consulting": {
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"title": "Consulting Services",
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"desc": "Provide professional cloud computing solution consulting for you",
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"features": [
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"Architecture Design",
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"Migration Solutions",
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"Performance Optimization",
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"Cost Analysis"
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]
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},
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"training": {
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"title": "Training Services",
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"desc": "Provide comprehensive cloud computing technology training and certification",
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"features": [
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"Online Training",
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"On-site Training",
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"Certification Exams",
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"Technical Documentation"
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]
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}
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},
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"faq": {
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"title": "Frequently Asked Questions",
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"questions": {
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"q1": {
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"question": "How to get started with cloud services?",
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"answer": "You can register an account through our official website, then choose the appropriate cloud service products based on your business needs. We provide detailed quick start guides and technical documentation."
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},
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"q2": {
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"question": "How is the security of cloud services guaranteed?",
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"answer": "We adopt a multi-layered security protection system, including data encryption, access control, security monitoring and other measures to ensure the security of your data and applications."
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},
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"q3": {
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"question": "How to perform data backup and recovery?",
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"answer": "We provide automatic backup functionality, and you can also manually create backups. Data recovery can be performed through the console or API, supporting point-to-point recovery."
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},
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"q4": {
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"question": "How to get support when encountering technical issues?",
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"answer": "You can contact our technical support team through the ticket system, phone, or online customer service. We provide 24/7 technical support services."
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}
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}
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},
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"resources": {
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"title": "Support Resources",
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"documentation": "Technical Documentation",
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"api_reference": "API Reference",
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"tutorials": "Tutorial Guides",
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"community": "Community Forum",
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"status": "Service Status",
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"downloads": "Download Center"
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}
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}
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